Remote Access & Support

Remote computer support you can depend on.

Are you looking for computer support that works with your schedule?  Flash Tech Services provides total remote access for your repairs.  We all run into problems with our tech devices at one point or another.  Since most computer issues happen at the software level, as long as you have internet connection, we can remotely access your system to perform the diagnostic and repairs.  What happens if we can’t fix it online?  If your home or office is within our work area, we’ll get a technician out to you in a FLASH!

What is remote support?

Our remote support service is perfect for getting problems solved such as removing an infection, having software configured, determining why your computer is running so slow, and more.  It doesn’t matter where you live, we can remotely access your system and give you the help you need…as long as you can connect to the internet.  If you cannot connect, then you’ll need a technician to pay you a visit.

During your appointment, your technician will connect to your device through the internet. We use a special program that allows us remote access and control of your computer but also allows you to see what we are doing at all times.  At any point in the process, you can ask us technical questions and we’ll be happy to answer them.

The whole process is completely safe, we’ll never ask for email passwords (unless that’s what you need help with) etc.  You’ll have the choice at that time to keep a remote access link between your computer and ours so we can help you unassisted, or we can completely uninstall any remote support, effectively removing our access, until you need help again.

We can provide remote maintenance services for your home or business.  Some of the industries we’ve proudly served since 2004…

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Remote Support

We provide remote computer support for error messages, slow computer, email problems, and much more.  If your computer has high-speed internet and can still open a browser, we can usually fix it remotely.

Standard Remote Support is $85 per hour, billed per half hour.  For each remote service call, the minimum charge is $42.50.    

Emergency Remote Support is $100 per hour, bill per half hour.  For each emergency remote service call, the minimum charge is $50.  

Focus On Running Your Business

If your tech devices are in need of repair or general maintenance, Flash Tech Services is here to help!  We offer a wide range of services, and best of all, WE COME TO YOU.  Whatever issue you are experiencing, we’ll have it fixed quickly to save you time and money.  When you’re running a business, your time is valuable.  You focus on your business, we’ll focus on your technology needs.

Give us a call and we’ll solve your tech problems in a FLASH!

208-488-5810